Oolo is not a medical device.

What Oolo does and does not do

It stores and shows your records, including the values, reference ranges and flags printed by your lab, general education about tests, and questions you may want to ask a clinician.

It is not a medical device and does not diagnose, treat, cure or prevent any disease or medical condition. It does not name conditions from your results, does not compute risk scores, and does not recommend treatments or doses.

Ranges, flags and your usual range

The ranges and flags you see are the ones your lab printed, and Oolo does not replace them with its own. If a report printed no range, Oolo says so. A result outside a range is not a diagnosis, and a result inside a range does not rule anything out.

Where Oolo shows your usual range, it is worked out from your own earlier results. It is not a clinical reference range and it is not a target.

Cycle and period predictions

Period predictions are estimates and are not for contraception or for planning a pregnancy. They appear as a date range that widens when your cycles are irregular. Oolo does not forecast a fertile window. Where it shows that ovulation was estimated, the estimate is made after the fact from a test or temperature you logged, and it is not a forecast.

Values can contain errors

Oolo reads your documents with software, and software makes mistakes. Always check values against the original. Every value links to the page it was read from, and you review the first import of each kind of report.

Models on your device read documents and put verified facts into plain words. They can be wrong. Ask, the chat feature, is designed so that every number in an answer comes from your own records and links to its source. If something looks off, trust the original document and ask a clinician.

Answers written by AI

Answers in Ask are written by an AI model that runs on your device. They are generated by software, not by a doctor, nurse or other licensed health professional, and they can be wrong or incomplete. Ask is built to look up your own records and give general education. It is designed to decline questions that ask for a diagnosis, a dose or contraception advice.

Talk to a clinician

Talk to a qualified clinician about your results and before making any health decision, including starting, changing or stopping a treatment. Don’t ignore professional advice, or put off getting it, because of something you saw or didn’t see in Oolo. The education in the app is general information, not medical advice about your own results.

In an emergency

In an emergency, call your local emergency number. Oolo is not an emergency service, and you should not rely on it to alert you to an urgent problem.

Who it is for

Oolo is for adults, 18 and older.